Privacy Policy
Effective Date: January 1, 2025
Mold Inspection & Testing ("MI&T," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
Personal Information
We may collect the following personal information when you voluntarily provide it to us:
- Name
- Email address
- Phone number
- Mailing or property address
- Payment information (processed securely through third-party payment providers)
- Any other information you choose to provide in forms or communications
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of visit
- Device type and screen resolution
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and schedule mold inspections
- To provide, maintain, and improve our services
- To send appointment confirmations, inspection reports, and follow-up communications
- To send marketing communications with your consent (you may opt out at any time)
- To analyze website usage and improve our website and user experience
- To comply with legal obligations and protect our legal rights
- To detect, prevent, and address fraud or technical issues
3. Text Messaging Consent
By providing your phone number and opting in to text messaging, you consent to receive text messages from Mold Inspection & Testing related to your service inquiry, appointment scheduling, and inspection updates. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at office@mitmold.com.
We do not share your phone number or text messaging consent with third parties for marketing purposes. Your consent to receive text messages is not a condition of purchasing our services.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., laboratory analysis, payment processing, email services). These providers are contractually obligated to protect your information.
- Legal requirements: We may disclose information when required by law, regulation, court order, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Protection of rights: We may disclose information to protect the rights, property, or safety of MI&T, our customers, or the public.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Inspection records and reports may be retained for a period consistent with industry standards and applicable regulations.
6. Your Rights
GDPR Rights (European Residents)
If you are a resident of the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to or restrict the processing of your personal data
- Request data portability
- Withdraw consent at any time
CCPA Rights (California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us using the information provided below.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: